Frequently Asked Questions

We recommend having your roof professionally inspected at least once a year and after any major storm involving high winds, hail, or falling debris. Regular inspections can help catch small issues before they become costly repairs.

A properly installed architectural shingle roof can typically last 20–30 years or more, depending on the roofing system, ventilation, weather exposure, and maintenance. Premium roofing systems may last even longer.

Most residential roof replacements can be completed in one to two days, depending on the size and complexity of the roof, weather conditions, and any repairs that may be discovered after removing the existing roofing.

Quality siding can typically last 20–40+ years, depending on the material, installation, maintenance, and exposure to the elements. Some premium siding products can last even longer.

Most residential siding projects take approximately 3–7 days, depending on the size of the home, siding material, trim details, weather, and whether any underlying damage needs to be repaired.

Yes. HS Exteriors can coordinate multiple exterior improvements, including roofing, siding, gutters, decks, fascia, and soffit. Combining projects can make the overall process more efficient and ensures the different exterior systems work together properly.

We work with several trusted manufacturers, including Owens Corning, GAF, IKO, CertainTeed, and other leading exterior-product manufacturers. We can recommend products based on your home, budget, desired appearance, and warranty needs.

Yes. HS Exteriors is properly licensed and insured to perform exterior construction work. We can provide documentation upon request.

Yes. HS Exteriors can inspect your property, document visible storm damage, provide photos and estimates, and work with you throughout the restoration process. While the insurance company ultimately determines coverage, we can help make sure the documented damage and necessary repairs are clearly presented.

Coverage depends on your individual insurance policy and the cause of the damage. Wind and hail damage are commonly covered events under many homeowners policies, but deductibles, exclusions, depreciation, and coverage limits vary. We can inspect your property and help identify potential storm damage before you decide how to proceed.

Yes. HS Exteriors offers storm damage inspections to help determine whether there are visible signs of wind, hail, or other storm-related damage before you contact your insurance company.

When a permit is required for the contracted work, HS Exteriors can coordinate and obtain the necessary permits as part of the project. We will let you know what is required before work begins.

Yes. Permit requirements can vary depending on the type of project and the local jurisdiction. Requirements in Henrico County, Chesterfield County, Richmond, Hanover, and surrounding areas may differ. We verify applicable requirements for each project rather than assuming every locality is the same.

HS Exteriors provides workmanship warranty coverage on qualifying installations, while material warranties are provided by the manufacturer. The exact length and coverage depend on the project, products selected, and roofing or exterior system installed.

Warranty periods vary by product and project. Manufacturer warranties may provide long-term coverage on materials, while HS Exteriors provides separate workmanship coverage. Your specific warranty information will be explained and documented with your project.

Yes. HS Exteriors is certified with IKO, GAF, and Owens Corning, three of the leading roofing manufacturers in the industry. Our certifications allow us to provide our customers with enhanced and extended manufacturer warranty options, including some of the best warranty coverage available for qualifying roofing systems.

Contact HS Exteriors directly. Our relationship with our customers doesn’t end when the project is completed. If you notice something that concerns you, reach out to our team and we will review the issue, determine whether it falls under workmanship or manufacturer coverage, and explain the appropriate next steps.

Yes. Financing options are available for qualifying customers and projects. This can allow you to complete your exterior project while spreading the cost over manageable monthly payments.

Minimum financing amounts and eligibility requirements depend on the financing program selected. Our team can review the available options with you based on the size and scope of your project.

That depends on the financing provider and application process. Some providers may initially offer a soft credit inquiry, while proceeding with certain financing options may require a hard credit inquiry. We recommend reviewing the lender’s terms before submitting an application.